top of page

Frequently Asked Questions

  • How much does it cost to ship a pallet from Malaysia to the UK?
    Shipping a pallet from Malaysia to the UK involves various costs that can fluctuate based on several factors: Shipping Method: Air freight is faster but more expensive, while sea freight is more cost-effective but takes longer. Pallet Size and Weight: Standard pallet dimensions and weight limits will affect the cost. Ensure your pallet adheres to the standard sizes (typically 120 cm x 100 cm) to avoid additional charges. Service Provider: Different logistics companies offer varying rates and services. It’s advisable to compare quotes from multiple providers. On average, shipping costs for a standard pallet via sea freight can range from $200 to $500, whereas air freight can cost anywhere from $1,000 to $3,000. Always request a detailed quote to understand the exact costs involved.
  • How long does shipping from Malaysia to the UK take, and what factors affect delivery time?
    The delivery time for shipping a pallet from Malaysia to the UK depends on the shipping method and various logistical factors: Sea Freight: Typically takes 4 to 6 weeks, considering transit time, customs clearance, and handling at ports. Air Freight: Generally takes 7 to 10 days, making it a faster option for urgent shipments. Factors influencing delivery time include: Weather Conditions: Adverse weather can delay sea and air transport. Customs Clearance: Efficient documentation and compliance with regulations can expedite the process. Peak Shipping Seasons: High demand periods, like holidays, can extend delivery times due to increased volume. Planning your shipments with these factors in mind can help ensure timely delivery and cost efficiency.
  • What fees are associated with shipping a pallet from Malaysia to the UK?
    Shipping a pallet from Malaysia to the UK involves several fees beyond the basic shipping cost: Customs Duties and Taxes: Import duties, VAT, and other taxes are applicable based on the value of the goods. The UK has specific tariffs depending on the product category. Handling and Documentation Fees: These include costs for paperwork, customs clearance, and handling at both the origin and destination ports. Insurance: Shipping insurance is recommended to cover potential damages or losses during transit. The cost typically depends on the value of the goods. Delivery Charges: Once the pallet arrives in the UK, additional charges may apply for transporting the goods from the port to the final destination. Understanding these fees upfront helps in budgeting the total cost of shipping and avoiding unexpected expenses.
  • How can Radi-cool products benefit my home or business?
    Radi-cool products offer several benefits for both residential and commercial applications: Energy Savings: By reducing the need for air conditioning, Radi-cool products can significantly lower energy consumption and utility bills. Sustainability: Utilizing passive cooling technology, these products contribute to a smaller carbon footprint and promote environmental sustainability. Improved Comfort: Radi-cool coatings and films help maintain a cooler indoor environment, enhancing comfort during hot weather.
  • What are Radi-cool products and how do they work?
    Radi-cool products are innovative cooling solutions that leverage advanced radiative cooling technology to reduce temperatures without the need for electricity. They work by emitting infrared radiation that escapes into the cold universe, effectively lowering the temperature of surfaces they are applied to. This technology is ideal for cooling buildings, vehicles, and other structures in an energy-efficient manner.
  • How do I install Radi-cool products on my property?
    Installing Radi-cool products is a straightforward process. Depending on the specific product, it may involve applying a coating or film to the desired surface. Here’s a general guide: Surface Preparation: Clean the surface thoroughly to ensure it is free of dust, dirt, and grease. Application: Follow the product-specific instructions to apply the Radi-cool coating or film. This may involve brushing, rolling, or spraying the material. Drying/Curing: Allow the product to dry or cure as per the manufacturer's recommendations to achieve optimal cooling performance. For detailed installation instructions, always refer to the user manual provided with your Radi-cool product.

For any inquiries or assistance, feel free to reach out to our team

bottom of page